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  • What is your refund policy?
    We offer a full refund if you cancel a lesson at least 24 hours before the start of the lesson, otherwise full charge applies.
  • How should we pay?
    We are flexible about the timing and form of payment but preferably by cheque or bank transfer.
  • Where can face-to-face lessons be held?
    We are able to teach at the student's home or at a convenient public location.
  • Is parental supervision necessary?
    Yes, if the student is under 18 years old, then a responsible adult must be present in the premises during lessons.
  • How will lessons be affected by the current Covid-19 outbreak?
    During lessons, we will follow the government's current guidelines for tutors for the duration of the coronavirus outbreak.
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